Although I rarely use the expression, many contractors in different industries have what they call a “bid-hit ratio”. Essentially, this involves comparing how many bids the contractors submitted against how many they won—that is, the “hit”. There is no average bid-hit ratio. Some contractors will submit 10 bids and only get one hit and assume …
Continue reading “How Cleaning Contractors Can Improve Their Bid-Hit Ratio”
Several years ago, a cleaning contractor in the southeast started writing a column on office cleaning for a local newspaper. The column mainly dealt with cleaning-related issues that could help facility managers keep their facilities cleaner and healthier. While this gentleman never marketed himself directly, by writing this column on a regular basis, he slowly …
Continue reading “Four Ways Smaller Cleaning Contractors Can Build Their Businesses”
Several years ago, I met with the president of a company that manufacturers professional cleaning equipment. He had a collection of older machines the company had made over its 80-year history and one of them caught my eye. It was a floor machine that was about 25 years old. Why it caught my eye was …
Continue reading “Artificial Intelligence Enters the Cleaning Industry”
To watch this video, click on the link below: Ten Tips for Telemarketing Success
In the past few years, many banks have started sending email alerts, reminding us when a payment will be made or when a bill is due. Similarly, many pharmacies now send alerts notifying us when a prescription is due for a refill or when it is awaiting pickup. Banks never did anything like this before, …
Ron Segura, Founder and President of Segura & Associates brings over 50 years of experience in all segments of the Cleaning Industry. Ten of those years were spent overseeing the cleaning of over 4.5 million square feet of outsourced services for The Walt Disney Company.
Pixel Mix. 
