What is outsourcing? Outsourcing is frequently defined as “the strategic use of outside resources to perform activities traditionally handled by internal staff and resources”. When did outsourcing start? There are examples of outsourcing going back to the 1950s. However the strategy picked up speed in the 1970s and 1980s as more U.S. companies found they …
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The Issue of Outsourcing
A U.S. rabbi, Susan Grossman, tells the old quip, ask two Jews their thoughts on a subject, you’ll likely get three answers.* That’s kind of how it is for managers when it comes to the question of outsourcing janitorial work. Some managers have had such bad experiences with it that it’s even written into their …
