Ron Segura is president of Segura Associates. His company works with organizations to streamline their cleaning and building operations as well as promote sustainability and healthier cleaning strategies. He can be reached at www.seguraassociates.com.
21st Century Communication Tips
Proactive communication is key in catering to customers
The Green Cleaning Movement Goes South
Share the benefits of green cleaning with your customers in Central and South America
Be Careful When Offering Add-On Services
Don’t let extra services distract you from your company’s primary role
The Benefits of Long-Term Contracts
Five tips to help convince customers to sign longer agreements
Addressing Facility Theft
Prevent finger-pointing from building occupants
From Complainer to Flag Waver
How to reassure your most difficult clients
The Business Transition
Guarantee a successful sale of your company
