There are five statements I hear building service contractors of all shapes and sizes make all the time. Typically, these statements tell me much more about the cleaning contractor than they do about the situation they are grappling with. Further, very often, these statements have very little to do with what is actually happening. So, […]
I know lots of cleaning contractors use workloading or workloading principals when responding to requests for proposals (RFPs). Further, many are now selecting new software programs, some of which can make the entire process much easier. However, prior to considering what type of software is needed for your organization, here are some things to consider: […]
There is one thing virtually all the contractors I work with share, and that is they take their work along with them wherever they go. At the dinner table, their daughter may be telling them what happened at school that day, but their mind is off wondering if a customer request is being addressed or […]
The scope of services serves as the foundation for an RFP, and it has several benefits for both the cleaning contractor as well as the client.
This article by Ron Segura was originally published on the REMI Network The cleanliness of a facility is often based on appearance. In some cases, cleaning professionals are often targeted because, until recently, there was no scientific way to tell whether a facility or areas within a facility were effectively sanitized and left in a […]
Although Ron Segura typically refer to himself as a consultant, when working one-on-one with cleaning contractors, in many ways, I am a business coach.
Catering at a networking event is when you think you are making a positive first impression with someone by discussing things that someone wants to hear.
The Elevator pitch help define exactly what makes a contractor different from their competition and presents the value they bring to the table
LinkedIn is probably the greatest marketing tool ever invented – if you know how to take advantage of it.
Some custodial workers in a contract cleaning company can’t wait to be placed into a supervisory position so that they can begin training other workers on the fine art of effective, efficient, and proper cleaning. Let’s call these willing and wanting people SMEs, an acronym for subject matter experts.