One way to hold on to customers this is through outstanding customer service. Good customer service won’t do. It must be outstanding customer service
When it comes to marketing, it can be crucial to define your target market. Defining your market has several benefits but it can be a challenge.
Quick Tips: Here are some do’s and don’t’s to help guide you in the selling presentation process from Ron Segura
When hiring new people, keep the names of qualified people not hired. If called in again they will know more about your company and very often want to work for you.
Astute facility managers are focused on how their facility will benefit from hiring you and your service. This has to be pointed out in your bid.
Here are several ways cleaning contractors can win more bids and improve their odds of winning new customers.
When service providers respond to a request for proposal and are not selected, very often they believe it is because of price. The customer, they believe, always selects the low bidder.
Here are steps cleaning contractors take to help calm down, and in some cases, amp up, before giving a presentation to clients.
How do most customers find out about you and your business? Invariably, they go to your website. And what’s on most cleaning contractors’ websites? A list of all the features their service provides. If there is anything I would like you to learn from this blog and my recent webinar, is that features don’t count. […]
While many cleaning contractors have jumped on the content marketing bandwagon, some have not. Even those that have may not be fully aware of its value or its potential in helping to build and grow a contract cleaning company. Before we explain why content marketing is so valuable, we need to clarify what it is. […]