San Mateo, CA – As the year ends, this is a perfect time for cleaning contractors to take a serious look at their companies and evaluate how they are doing, says Ron Segura, president of Segura & Associates, whose firm helps cleaning contractors grow and become more successful. To do this, Segura suggests that cleaning …
Continue reading “Segura Asks Cleaning Contractors to Reflect on 2016 to Help Make 2017 Better”
Let’s assume the following scenario. It’s the middle of a cold, nasty winter and the Centers for Disease Control and Prevention (CDC) has reported a significant upswing in the number of children coming down with colds, the flu, and different viruses. They suggest that all facilities – schools, park and recreation centers, etc. – that …
In the past decade, we have witnessed a number of technological advances that have had direct influence on the professional cleaning industry. While many of these involved the cleaning tools and equipment we use, what I am referencing here are advances that have impacted communication between our customers, cleaning contractors, and their staff. And we are …
Continue reading “Technology and the Changing World of Contract Cleaning”
Although some family-run businesses started by one generation continue to thrive when transferred to the next generation, this is rarely the case. In 1987, John Ward conducted one of the most in-depth studies on how well family businesses do once parents pass them on to the next generation. Ward’s study revealed: • About a third …
Continue reading “Five Pitfalls When Transferring a Family Businesses to Offspring”
It is the goal of most companies to grow their business! As their businesses grow, there becomes a need for additional supervision and management. This is one of the first pains of growth. Most organizations do not have staff that can be promoted and as a result, they need to hire someone from outside their …
Benchmarking has become an oft-used buzzword in the cleaning industry. Many proponents believe that benchmarking — identifying the highest standards of excellence, and adapting and applying them to an operation — will improve performance. But the most important step in using any improvement tool is to first know what cleaning staff are doing now. Understanding …
After all the years of working, I am still amazed at the looks on people’s faces when I tell them what I do. Not that I am a consultant, but that I am affiliated with the Cleaning Industry. I can almost hear them thinking “It is too bad that Ron has no other skills that …
An Interview with Ron Segura on ISSA-TV What do famed basketball player Michael Jordan and superstar hockey player Wayne Gretzky have in common? Both athletes put themselves into scoring position to lead their teams to victory. In this Educational Quick Clip, Ron Segura explains how networking can help you put yourself in a position to …
Continue reading “Networking: the Interview with Ron Segura”
Administrators of industrial facilities can use product mapping when selecting safety products, factory floor equipment, office supplies, or just about anything that is purchased on a regular basis. It’s a matter of mapping out your selection criteria. Product maps can be used to analyze PPE based on dimensions such as durability, cost, compliance and comfort. …
It can be difficult to identify strong leadership. Many times, however we are looking in the wrong place or we do not know what to look for. Know your staff and their abilities. Take time to talk with them and find out if they have the desire to advance. If you invest the time to …
Ron Segura, Founder and President of Segura & Associates brings over 50 years of experience in all segments of the Cleaning Industry. Ten of those years were spent overseeing the cleaning of over 4.5 million square feet of outsourced services for The Walt Disney Company.
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