Ron has had an ongoing column in Cleaning Maintenance Management for two years. A collection of just a few of his articles in this column are listed below:
How to reassure your most difficult clients
January 31, 2017
In most cases, even a challenging customer can be turned into a flag waver—someone who really applauds your service— with a little time and care.
Guarantee a successful sale of your company
December 27, 2016
Most successful and profitable business owners eventually reach the point where they believe it is in their best interest to step down.
Taking the ‘changing of the guard’ in stride
October 3, 2016
One thing that most all building service contractors (BSCs) deal with from time to time is the introduction of a new office or building manager.
August 9, 2016
It’s hard enough to ask cleaning professionals to make changes in their cleaning routines, procedures, and the products they use to perform their cleaning tasks.
Face-to-Face Networking
Gaining new business the old-fashioned way
July 26, 2016
Networking is defined as interacting with other people to exchange information and develop contacts, especially to further one’s career.
Ask for a raise without losing your customer
May 25, 2016
It can actually be good news if the client begins taking bids.
Four tips for having your bid approved by the decision-makers
March 31, 2016
Ron Segura
To help your contact—and help you win the contract—you need to know how behind-the-scenes decision-makers are evaluating and what they are looking for in your proposal.
To help your contact—and help you win the contract—you need to know how behind-the-scenes decision-makers are evaluating and what they are looking for in your proposal.