References


Building Service Contracors

Manuel Quezada-VP Safety and Personnel Development at DMS Facility Services

Ron has been a visionary and leader to our industry. He has maintained the respect of all his peers and continually strives to raise the bar. His insights to our industry have been sought after by many high level executives. He remains as the center for who is who in our profession.

Cary Burch- Operations Manager at Jones Lang LaSalle

I have known Ron for over 25 years and have had the pleasure of working with him and to use his services as a consultant. Back when he was a Project Manager, I admired his management process and procudures. As a consultant and industry leader, he is intelligent, helpful, connected and to the point. Above all, the highest praise that I can say is that I trust him.

Charles LoBoscoRe- Senior Vice President Sales at Guardian Service Industries, Inc.

I recently had the opportunity to work with Ron on a major sales opportunity for a unique client here in NYC.

Ron was able to offer a concise analysis and expert advice putting our firm in play for a significant piece of revenue.

If you’re looking to gain an edge over your competitors in any aspect of your business Ron Segura and Associates is your best bet.

Maurice Lesperance-President at Prima Klean

I have been in the cleaning industry for over 25 years, I met Ron at BSCAI Convention, he a wealth of knowledge, a great speaker, committed to helping others. If you are in the Contract Cleaning Business Ron is the guys you got to know.

Curtis McLemore- C.E.O. at McLemore Building Maintenance, Inc.

Ron is a consummate professional and asset to the industry.

Becky Kliss, LEED AP O+M- President, Green Connection, Inc.

I have always been pleased with the results Ron provides, as well as the connections Ron has to get results outside of his service area. Ron truly cares about his clients and helping them succeed; he likes win-win situations! I would hire Ron Segura again for his services and would recommend him to any potential client considering Segura and Associates.

David Hammond-Member Board of Directors at South Florida Manufactures

Ron has been a great business partner for many years in many ways. As a trainer, consultant, networker he is always available and has become a friend in the process.

David Merritt- President at Enviro USA

Ron is always on the cutting edge of innovations to assist our industry. He is a great asset to have on your team!

Teresa Reif- Owner, Genesis Building Services, Inc.

Ron took the time to learn my business and adapted his consulting to fit us. He delivered on what was asked of him despite the challenges of working into the busy schedules of myself and my management team.

I was also impressed with his discretion in working with us. He sited examples without ever betraying the confidence of his other clients that are also my competitors. It made me comfortable in sharing the details of my business. I consider him a valued partner and will not hesitate to work with him again.

Workshops & Seminars

Alan Hardcastle- Consulting Editor INCLEAN

As keynote speaker at the inaugural Ausclean PULIRE 2013, Sydney, Ron Segura was in fact integral to the event’s success. He headed the innovation awards judging panel; presented the awards; and spoke with great authority on a number of occasions.

Ron was generous with his professional time and was a genuine social asset to the event.

The Ausclean PULIRE organising team was at all times impressed with, and valued, Ron’s contribution.

His wealth of on-site, ‘hands-on’, experience means he can relate to a wide array of building service contractors and property managers. Ron can also problem-solve on virtually all cleaning and hygiene issues, such is his building service maintenance intellect .

David Holly- Director at The Ashkin Group, LLC

Ron and I have been working on a series of podcasts – www.tripodcast.com – for the past few months. I’ve worked with Ron many times on other projects and found him to be very knowledgable and to have the gift of being able to relate to a wide variety of people. However, until we started this project i had never heard Ron do a presentation – he is an excellent presenter! Not only smooth, but has a good sense of timing and inflection – a true professional.

Isabel Quinn-Client Relations Manager

Ron is one of those rare people who is a naturally inspiring mentor for those who seek out his knowledge and expertise in the facilities services arena. I have attended several of his seminars throughout the years and I have always been impressed with his knowledge of our industry, in particular Green Cleaning and client acquisition / retention. Ron gives the best of himself so that others, in turn, can do the same.

Anna Corona-Regional Manager at Priority Building Services

I have had the pleasure of meeting and being a part of a seminar recently in Orange County California. Ron offered his expertise on accommodating clients, keys to selling a good product or service, but what most interest me was his ability to share the importance of Green Cleaning………I would recommend that anyone in the janitorial industry seek Ron’s expertise, the man is amazing.

Distribution

Patrick Farley-Director of Sales, Northern CA at CleanSource

I would highly recommend Ron. We have worked with him on several projects and have been very impressed with his ability to look at our business and our customers business holistically. He understands total cost and productivity, cleaning for health and hygiene, sustainability, and the importance of image very well. Ron can help you with your business.

Theresa Peterson- Owner, Quality Cleaning “Maid to Order” & Independent Cleaners Purchasing Alliance

I have had the opportunity to work with Ron personally when he volunteered his time and energies to be a guest speaker at a Cleaners convention that our organization sponsored in 2004. Since that time I have known Ron to be a valuable asset to many persons and businesses in the cleaning industry as a mentor/ consultant. I highly recommend his services to anyone desiring career coaching or consultation within the cleaning industry.

Professional

Ken BurkhalterRe-Deputy Director Facilities Services, The RAND Corporation

Ron is one of the most respected professionals in the cleaning field, not simply because of his professional knowledge and expertise (which are among the best) but also because of his integrity. He has a customer first focus, the instincts to look beyond the surface to the core of a problem, and the knowledge to solve it quickly. A sought after author and speaker, Ron’s greatest appeal is his passion for doing things right and for helping people in the process.

Richard Fineo- Director of Development DTZ Services

I would put Ron Segura and his firm at the very top of those who advise our industry. His skill set, which includes his integrity, his experience and his vast knowledge is unequalled in my opinion. The best at what he does-and a nice fellow to deal with to boot!

Frank Trevisani- Director of Building Service Contractors for Spartan Chemical Company

Ron is a true professional and has his figure on the pulse of the service industry. Ron has a diverse background and can give you a complete overview of the industry and how to succeed. I would highly recommend him.

James Cleary- CEO at International Cleaning Training Institute

Ron is an excellent people person. He has vast knowledge and experience in the cleaning and service industries and it is through working with him on a project to design training materials for this industry that I got to know Ron. Ron’s advice and guidance has always been spot on and his commitment to improving standards in an industry he clearly loves is to be admired. Ron is always courteous and obliging but above all professional. I look forward to working with Ron into the future on shared projects.

Trevis Baker-Sr Managing Director

Ron and I have had some very thought provoking conversations. His understanding of our business and the mechanics of how to achieve Operational Excellence is amazing…

Truly the “Professional Resource” for those seeking to resolve their business operational challenges. If you have the chance to work with or have a conversation with Ron Segura… Please take advantage of the opportunity.

Art Birnbaum- President/CEO

I have been in the contract cleaning industry for over 45 years, as an owner, senior executive and as a industry consultant and have had the pleasure of not only knowing Ron, but also working with Ron on a number of occasions over the past 10 years. Ron’s vast knowledge of this industry and his commitment to helping others be successful on all levels is second to none. I am proud to call Ron a friend.

Michelle Kieffer-Senior Project Manager at Target

Ron was a great resource when I looking for information on going green in the cleaning world. He also recommended potential service providers for the corporation.

Disney

Cindy Streff- Facilities Manager at Walt Disney Company

Ron was a pleasure to work and always there to help with our needs.
Mark Mortenson- President and CEO at Buffalo Society of Natural Sciences
Ron is a leader who can multi-task extemely well and resolves issues in a quick effective manner. His financial acumen serves his well in the development of budgets and performance in meeting financial goals expectations.

Russell Justice- Corporate Operations and Real Estate

The success of Disney’s Facilities and Services Department was due to many reasons, but one of the most important was the dedication and professionalism of the management and staff who worked with us. Ron Segura certainly falls into this category of employee.

Managing the Document Services and Janitorial areas, Ron was required to interface with people at all levels within Disney as well as those outside the company while imparting the impression of our Department that was positive, friendly and professional. Ron exhibited exceptional organizational abilities, dedication and complete reliability.

It was an honor to work with Ron Segura and I am pleased to give him my personal recommendation.

Jody Evans- Vice President, Facilities and Office Services at Logix Federal Credit Union

Ron is truly an expert in his field of building maintenance. I worked with Ron while at The Walt Disney Company and he supervised a large complex workforce along with outside contractors. He has the expertise to know how maintenance should be performed but also has a great personality that creates great working partnerships. He has created a great company that provides a valuable service and I highly recommend Ron.

Jim Chaffee-Group Supervisor

I have known and worked with Ron for many years. We first met when we both managed service groups at the Walt Disney Company. Ron is a rare breed indeed who cares passionately about his profession and works tirelessly in maintaining his relationships and integrity. Ron is a forward thinking professional who is always testing the boundaries of a quality service making it affordable and better. I highly recommend Ron and know that you will be well cared for and satisfied with his service.

Distribution

Renae Hesselink, CPIM, LEED AP BD+C- Grand Rapids Community Sustainability Partnership

Leadership Team

Ron was great to work with – he gave us good guidance while developing our green program for customers. He also assisted us in making presentations to our customers and was able to relate at all levels. We work with customer’s custodial staffs, managers and supervisors all the way through to owners or CEO of an organization. We had many early morning meetings as well as 2nd and 3rd shift presentations and training sessions that we did over the 2+ years that we worked together to get us where we needed to be. He also followed through on any commitments that were made during these visits. We still rely on him occasionally for advice.