References

INDUSTRY PROFESSIONALS

I have had the pleasure of working with some of Ron’s clients over the years. As a
consultant, Ron seems to really get to know his clients and their goals. They come to
Rainmaker ready to increase their businesses on all fronts. To get leads without a
structure to support them and follow through with them usually doesn’t work. Ron makes
sure the basic structures are there so his clients are armed to grow. I know when
someone comes to me from Segura & Associates, they are serious about their
businesses, and ready to explode!

Ron has been a visionary and leader to our industry. He has maintained the respect of all his peers and continually strives to raise the bar. His insights to our industry have been sought after by many high-level executives. He remains as the center for who is who in our profession.

I have known Ron for over 25 years and have had the pleasure of working with him and to use his services as a consultant. Back when he was a Project Manager, I admired his management process and procedures. As a consultant and industry leader, he is intelligent, helpful, connected and to the point. Above all, the highest praise that I can say is that I trust him.

Ron is a true professional and has his figure on the pulse of the service industry. Ron has a diverse background and can give you a complete overview of the industry and how to succeed. I would highly recommend him.

Ron is one of the most respected professionals in the cleaning field, not simply because of his professional knowledge and expertise (which are among the best) but also because of his integrity. He has a customer first focus, the instincts to look beyond the surface to the core of a problem, and the knowledge to solve it quickly. A sought-after author and speaker, Ron’s greatest appeal is his passion for doing things right and for helping people in the process.

In an Industry fraught with nefarious characters and misdeeds, Ron has always distinguished himself as a man of impeccable character and integrity. His balanced problem solving coupled with his vast knowledge and accumulated expertise, provides calming guidance in the most challenging situations.

BUILDING SERVICE CONTRACTORS

Ron Segura, the go to professional in the Facility Services Industry. His wide array of industry knowledge is a must whether you are looking to improve your own company, acquire new business or execute systems and protocols within your organization. His professionalism, dedication and loyalty to the industry are remarkable.

I recently had the opportunity to work with Ron on a major sales opportunity for a unique client here in NYC. Ron was able to offer a concise analysis and expert advice putting our firm in play for a significant piece of revenue. If you’re looking to gain an edge over your competitors in any aspect of your business is your best bet.

I would put Ron Segura and his firm at the very top of those who advise our industry. His skill set, which includes his integrity, his experience and his vast knowledge is unequalled in my opinion. The best at what he does-and a nice fellow to deal with to boot!

Ron is an excellent people person. He has vast knowledge and experience in the cleaning and service industries, and it is through working with him on a project to design training materials for this industry that I got to know Ron. Ron’s advice and guidance has always been spot on and his commitment to improving standards in an industry he clearly loves is to be admired. Ron is always courteous and obliging but above all professional. I look forward to working with Ron into the future on shared projects.

Ron and I have had some very thought provoking conversations. His understanding of our business and the mechanics of how to achieve Operational Excellence is amazing…
Truly the “Professional Resource” for those seeking to resolve their business operational challenges. If you have the chance to work with or have a conversation with Ron Segura… Please take advantage of the opportunity.

I have been in the contract cleaning industry for over 45 years, as an owner, senior executive and as a industry consultant and have had the pleasure of not only knowing Ron, but also working with Ron on a number of occasions over the past 10 years. Ron’s vast knowledge of this industry and his commitment to helping others be successful on all levels is second to none. I am proud to call Ron a friend.

DISTRIBUTION

I would highly recommend Ron. We have worked with him on several projects and have been very impressed with his ability to look at our business and our customers business holistically. He understands total cost and productivity, cleaning for health and hygiene, sustainability, and the importance of image very well. Ron can help you with your business.

Ron was great to work with – he gave us good guidance while developing our green program for customers. He also assisted us in making presentations to our customers and was able to relate at all levels. We work with customer’s custodial staffs, managers and supervisors all the way through to owners or CEO of an organization. We had many early morning meetings as well as 2nd and 3rd shift presentations and training sessions that we did over the 2+ years that we worked together to get us where we needed to be. He also followed through on any commitments that were made during these visits. We still rely on him occasionally for advice.

WORKSHOPS AND SEMINARS

As keynote speaker at the inaugural Ausclean PULIRE 2013, Sydney, Ron Segura was in fact integral to the event’s success. He headed the innovation awards judging panel; presented the awards; and spoke with great authority on several occasions. Ron was generous with his professional time and was a genuine social asset to the event. The Ausclean PULIRE organizing team was always impressed with, and valued, Ron’s contribution. His wealth of on-site, ‘hands-on’, experience means he can relate to a wide array of building service contractors and property managers. Ron can also problem-solve on virtually all cleaning and hygiene issues, such is his building service maintenance intellect.

Ron is one of those rare people who is a naturally inspiring mentor for those who seek out his knowledge and expertise in the facilities service’s arena. I have attended several of his seminars throughout the years and I have always been impressed with his knowledge of our industry, Green Cleaning and client acquisition / retention. Ron gives the best of himself so that others, in turn, can do the same.

I have had the pleasure of meeting and being a part of a seminar recently in Orange County California. Ron offered his expertise on accommodating clients, keys to selling a good product or service, but what most interest me was his ability to share the importance of Green Cleaning………I would recommend that anyone in the janitorial industry seek Ron’s expertise, the man is amazing.

I have had the opportunity to work with Ron personally when he volunteered his time and energies to be a guest speaker at a Cleaners convention that our organization sponsored in 2004. Since that time I have known Ron to be a valuable asset to many persons and businesses in the cleaning industry as a mentor/ consultant. I highly recommend his services to anyone desiring career coaching or consultation within the cleaning industry.

WALT DISNEY

The success of Disney’s Facilities and Services Department was due to many reasons, but one of the most important was the dedication and professionalism of the management and staff who worked with us. Ron Segura certainly falls into this category of employee. Managing the Document Services and Janitorial areas, Ron was required to interface with people at all levels within Disney as well as those outside the company while imparting the impression of our Department that was positive, friendly and professional. Ron exhibited exceptional organizational abilities, dedication and complete reliability. It was an honor to work with Ron Segura and I am pleased to give him my personal recommendation.

Ron is truly an expert in his field of building maintenance. I worked with Ron while at The Walt Disney Company and he supervised a large complex workforce along with outside contractors. He has the expertise to know how maintenance should be performed but also has a great personality that creates great working partnerships. He has created a great company that provides a valuable service and I highly recommend Ron.

I have known and worked with Ron for many years. We first met when we both managed service groups at the Walt Disney Company. Ron is a rare breed indeed who cares passionately about his profession and works tirelessly in maintaining his relationships and integrity. Ron is a forward-thinking professional who is always testing the boundaries of a quality service making it affordable and better. I highly recommend Ron and know that you will be well cared for and satisfied with his service.

Ron was a pleasure to work and always there to help with our needs.

Ron is a leader who can multi-task extremely well and resolves issues in a quick effective manner. His financial acumen serves his well in the development of budgets and performance in meeting financial goals expectations.

Ron Segura, Founder and President of Segura & Associates brings over 50 years of experience in all segments of the Cleaning Industry. Ten of those years were spent overseeing the cleaning of over 4.5 million square feet of outsourced services for The Walt Disney Company.

Phone: 650 315-8933
contact@seguraassociates.com

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