Tips for Communicating Facility Cleaning Issues
January 14, 2020
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This article by Ron Segura was originally published on the REMI Network The cleanliness of
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New Year – New Logo
January 14, 2020
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This article was originally published in CMM On the first Sunday after New Year’s Day,
Cleaning Contractors: How to Determine Your Target Market
January 9, 2020
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Many cleaning contractors start their businesses by working with any facility or any company they
Winning Bids Has Nothing to do with Charges
January 8, 2020
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A cleaning contractor was one of several contractors that responded to a request for proposal
How Effective Onboarding Leads to a More Productive Staff
January 8, 2020
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One of the problems many service providers have—whether they are in professional cleaning, carpet cleaning,
Could Your Cleaning Contract Be Harming Your Business Growth?
January 8, 2020
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In 2011, GE Aviation, a company that does business with major corporations all over the
Cleaning Up RFPs
January 8, 2020
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What building managers don’t know about the changing world of the professional cleaning industry may
Facility Managers: What Do Touchdowns, Caves, RFPs, GPOs, have to do with Cleaning?
January 8, 2020
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Facility managers need to know about changes in office settings reflecting the ways buildings are now used today, designed, operated, and maintained.
Why We Need Cleaning Workers to Buy-In to New Products
January 8, 2020
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Products often are introduced with little or no input from cleaning workers. But there are several reasons workers should be included before purchases are made
Expect Cleaning Proposals to Change Because of COVID-19
March 26, 2020
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While the landscape is ever-changing, here are some of the updates we likely will need to add to our cleaning proposals to secure the high-quality, well-paying clients we are all after
Dealing with Worker Morale During the COVID-19 Pandemic
March 26, 2020
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Working with my clients, I have noticed signs of a worker morale problem among custodial workers. The reasons are apparent. Here is how cleaning contractors should deal with this situation.
Because of Coronavirus This Is Our Moment
March 16, 2020
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Facility managers all over the country are turning to their cleaning contractors and janitorial distributors asking them, what can we do to keep our building users healthy and our doors open?
Coronavirus and Keeping Cleaning Workers Healthy
March 13, 2020
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To address the coronavirus situation, cleaning contractors must now take a variety of steps to keep their staff healthy. The list below should help, but
Changing Our Cleaning Proposals in the Age of Coronavirus
March 13, 2020
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Cleaning contractors will need to create entire sections in their proposals, discussing the steps they are taking to protect the health of building users.
Preparing Cleaning Contractors for Coronavirus
March 4, 2020
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The COVID-19 (coronavirus) is now in a critical phase where public health systems here in North America are wondering what they can do and how
Working with the New Manager
March 4, 2020
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An issue most cleaning contractors must grapple with is what to do when the contact person or manager they have been working with leaves the
I Got Him Hired… Now He Wants My Job
February 11, 2020
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Have you ever witnessed the following scenario play out in a contract cleaning company, either among the custodial teams or at the executive level? The
Some Thoughts on Drip Marketing
February 11, 2020
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Jeffery Fox, who gained fame for his book, “How to Become a Rainmaker,” tells the following story: A wire/cable salesman had a good relationship with
Video: The Importance of Writing Things Down
March 29, 2018
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The Importance of Writing Things Down Click above to watch this video.
Segura on ISSA TV: Go Beyond Green
December 7, 2017
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Presenter: Ron Segura Go Beyond Green Not too long ago people felt going green was costly and not worth the effort, but now almost every
Because of Coronavirus This Is Our Moment
March 16, 2020
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Facility managers all over the country are turning to their cleaning contractors and janitorial distributors asking them, what can we do to keep our building users healthy and our doors open?
What’s Ahead for Cleaning Contractors in 2020?
January 24, 2020
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It looks like 2020 is shaping up to be a good year for the economy, which means it will likely be a good year for cleaning contractors.
Knowing When Company Founders Should Retire
December 12, 2019
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“Company founders need to know when to retire. They do not want to stay too long, nor should they leave too soon. Both scenarios can
Knowing When Company Founders Should Retire
November 26, 2019
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When company founders retire is a big question. Founders do not want to stay too long nor should they leave too soon. Both scenarios can be bad.
Daniel Montes Sr. Welcomed into the Stanford Latino Entrepreneurship Initiative
November 12, 2019
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San Jose, CA – Daniel Montes Sr, founder, and CEO of Brilliant General Maintenance (BGM), one of the largest cleaning contractors in California’s Silicon Valley,
Top 5 Golden Rules When It Comes to Customer Service
July 30, 2019
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One way to hold on to customers this is through outstanding customer service. Good customer service won’t do. It must be outstanding customer service
What Doesn’t Fit Today May Fit Tomorrow
May 28, 2019
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Very ofthen the features of a business mean nothing to the customer. It’s the benefits that are important to them. The following example might explain this better:
Ron Segura, Founder and President of Segura & Associates brings over 50 years of experience in all segments of the Cleaning Industry. Ten of those years were spent overseeing the cleaning of over 4.5 million square feet of outsourced services for The Walt Disney Company.
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