Most building owners and managers now have a pretty good understanding of what a “green” building is. This typically is a facility that has been constructed and is being maintained with products and materials that have a reduced impact on the environment when compared to similar materials used for the same purpose. However, things are …
Category Archives: General
Five Evolving Trends in Building Operations
The concerns of large facilities are always evolving, according to Ron Segura, president of Segura Associates. His company helps organizations, such as Stanford University, Adobe Systems, Stryker Medical, and others, operate their facilities in a healthier, more sustainable, and efficient manner. “Sometimes their focus is on cost reduction,” Segura says. “This was very true during the …
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We Always Find a Way to Make it Work!
“Whenever you are asked if you can do a job, tell ’em, ‘Certainly I can!’ Then get busy and find out how to do it.” ― Theodore Roosevelt These words of Theodore Roosevelt ring true in most Facilities & Services groups of most organizations, especially, the cleaning department. Is it not true that when the …
The Non-Revenue-Generating Necessary Evil
Many in-house cleaning operations do little to promote what they do and the benefits they bring. Either the heads of these operations fail to understand the value they offer, or they simply do not know how to wave their benefit flags. As a result, an organization’s leaders often view them as non-revenue generating entities that …
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Florida Workshops – September 2014
The workshops for Florida have been scheduled for September 9 in Orlando and September 11 in Pompano Beach. CLICK HERE to download Registration Form The Janitorial Management member rate is $50.00 per person, with group discounts available. The workshops are being conducted between 9:00 AM to 2:00 PM, with lunch to be provided. It is …
Times Are a Changing
FM providers have changed and its time for RFPs to change as well Once upon a time a janitorial company was a janitorial company. Firms in those days didn’t think to venture into integrated pest management or landscaping services. But today it’s a different story. And comprehensive facility management (FM) is the name of today’s …
You Are Not the Invisable People”
“You Are Not the Invisible People!” After all the years of working, I am still amazed at the looks on people’s faces when I tell them what I do. Not that I am a consultant, but that I am affiliated with the cleaning industry. I can almost hear them thinking “It is too bad that …
Where Do the Leaders Come from?
“You have what it takes!”, “With a little training you could go far, in this organization!” or “We are looking for people with your ability, to become a leader with our company!” Have you ever been told something similar? Maybe you have said this to some of your staff. If you are in management long …
Is Instant Communication Good Communication?
As we, all know good communication with our customers is vital to the success of our businesses. Just as important is the type of communication that we have with our employees at all levels of our organization. The technologies that are available to today allow us to communicate from anywhere in the world and enable …
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How Reputable Are You?
We all say we are the best, and have an excellent reputation! However, is that reflected in the way we treat our customers? Most if not all will answer in the positive, but here is a checklist that might indicate the opposite: How do you answer your phones? How is the phone answered when a …
