San Mateo, CA – When marketing our services or working with a current client, there are some words and phrases used, which may have been acceptable years ago, but are just not appropriate today. What happens is they can cause a conversation to make a wrong turn, and that is something we want to avoid. …
Category Archives: General
Recommendations for Ron Segura
Ron Segura is an encyclopedia of insight, best practices, and strategy in the maintenance services industry. It has always been a pleasure to work with Ron. His exposure runs the gamut from small family companies to large, robust organizations, providing insight and experience to help guide key decisions. He is well known and liked in …
Cleaning Open Space Offices
We all know that office design has changed quite a bit in the past decade. The traditional format, one person, one office, or maybe even a few people one office, is gone. Now we have large open areas where many people work together. Referred to as “open workspaces,” the concept started in tech settings as …
Just a Quick Update: Who is Ron Segura?
Ron Segura is founder and president of Segura & Associates, a janitorial consulting company based in the United States. He has more than 45 years of experience in all segments of the cleaning industry, with 10 of those years spent overseeing the cleaning of more than 4.5 million square feet for the Walt Disney Company. …
The Move to Sustainability
Many school districts around the country started adopting green cleaning strategies more than a decade ago, and many more are in the green pipeline. However, several school districts are now going beyond green cleaning. They are integrating sustainability into their operations and what they are finding is that green and sustainability, while they certainly complement …
The 21st Century Customer
In the past few years, many banks have started sending email alerts, reminding us when a payment will be made or when a bill is due. Similarly, many pharmacies now send alerts notifying us when a prescription is due for a refill or when it is awaiting pickup. Banks never did anything like this before, …
The Issue of Outsourcing
A U.S. rabbi, Susan Grossman, tells the old quip, ask two Jews their thoughts on a subject, you’ll likely get three answers.* That’s kind of how it is for managers when it comes to the question of outsourcing janitorial work. Some managers have had such bad experiences with it that it’s even written into their …
Making Green Cleaning Happen
While green cleaning has been discussed for years in the professional cleaning industry, it is surprising how many facilities still have not adopted a green cleaning program. For many, especially smaller businesses and facilities, it very simply may not be an issue that has been raised. Their focus is on day-to-day operations, which puts green …
Trash Can Liners, Oatmeal, and Cost Savings
Trashcans lined with plastic liners are located throughout colleges and universities in offices, classrooms, food service areas, etc. For a large school, with hundreds of staff and thousands of workers, there likely are several thousand trashcans—once again, all lined with plastic liners that need to be changed two or three times per week, if not …
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Correctional Facilities and Cleaning Consultants
Cleaning consultants are hired by different organizations for different reasons. A cleaning contractor, for instance, would likely hire a cleaning consultant to help them streamline their cleaning in a particular building or in all their internal operations. This helps cut costs. Because cleaning is virtually all labor, any steps taken to optimize strategies can contribute …
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