From Complainer to Flag Waver
This article was originally published in January 2016 in CMM A cleaning contractor told me his company maintained a five-story medical building in San Francisco,
This article was originally published in January 2016 in CMM A cleaning contractor told me his company maintained a five-story medical building in San Francisco,
When a new management company took over the controls of a mini high-rise condominium building in Chicago, one of the first things the new manager
Most building owners and managers now have a pretty good understanding of what a “green” building is. This typically is a facility that has been
I am frequently told “I lose all bids, because the competition is submitting extremely low prices to get the job. There is no way that
One year has ended and another is ready to go! How about you? Business as usual or have you taken the time to review the
San Mateo, CA – Although Segura and Associates works primarily with larger cleaning contractors, Ron Segura, president of the organization, encourages newcomers to start a
San Mateo, CA – Ron Segura, president of Segura & Associates, has been invited to speak at the upcoming ISSA/INTERCLEAN Latin America tradeshow to be
Contractors are advised to always use an “EPA-registered” disinfectant. This refers to a disinfectant, or as referred to in the professional cleaning industry, an antimicrobial product,
If you have never heard the term “quat binding” before, join the club. It is actually relatively new to the professional cleaning industry as well.
San Mateo, CA – Ron Segura, a cleaning consultant to some of the largest building service contractors in North America, shares four “top of the
San Mateo, CA – As the year ends, this is a perfect time for cleaning contractors to take a serious look at their companies and
FM providers have changed and it’s time for RFPs to change as well Once upon a time a janitorial company was a janitorial company. Firms
We are not exactly sure when color coding began in the professional cleaning industry. We do know some manufacturers of microfiber cleaning cloths and mop
A cleaning contractor told me that his company maintained a five-story medical building in San Francisco. The management company that hired the contractor told him
Let’s assume the following scenario. It’s the middle of a cold, nasty winter and the Centers for Disease Control and Prevention (CDC) has reported a
Nearly every contract cleaning company refers to its customers as, well, customers. Some may call them “clients,” which is similar to using the term “customers,”
What building owners and facility managers don’t know about the changing world of the professional cleaning industry may be costing them. For instance, cleaning contractors
“In the future, successful cleaning contractors will no longer have customers,” says Ron Segura, President of Segura Associates, which works with large cleaning contractors helping
Washington State’s Office of Superintendent of Public Instruction (OSPI) released a report a few years back that indicated state and local school districts had spent
Before we begin, what’s and issue and what’s a complaint? When it comes to professionals cleaning, there will always be issues coming up. However, these