Avoiding “Lamp Post Errors” When Submitting Bids

San Mateo, CA – One of the best ways to understand why a cleaning proposal was rejected is to simply ask the customer. But very often, if the bid was submitted as a result of a request for proposal (RFP), customers will not or cannot share this information. So, in an attempt to figure out …

Pitching a Rate Increase

As most cleaning contractors know, raising rates on a customer can be very difficult. Often, in the mind of the cleaning contractor, there is the fear that by sending the client a proposal for a rate increase, there is a risk of losing the account. The letter or email just might cause the client to …